Privacy Policy

If anybody chooses to use our Service, the astra-motion.com website, this page serves to inform website users about our policies regarding the collection, use, and disclosure of Personal Information.

By using our service, you consent to the collection and use of your information in accordance with this policy. We utilize the personal information we gather to deliver and enhance the Service. We won’t use or disclose your information in any other way than what is stated in this privacy statement.

Types Of Data We Collect

Contact details

Name, contact info, and email address.

Your personal information

By that, we consider your name, phone number, and email address. Your IP address, login information, operating system, version, time zone, browser plug-in types, browser type, and information about your current location as determined by geolocation are also being collected for internal purposes stated in this Privacy Policy.

Data on how your website usage

Your URL clicks on our website, the items and services you view, page response times, download problems, the amount of time you spend on each site page, your actions there, and other data are also collected.

Your personal or sensitive data

We don’t gather any “sensitive data” about you, such as your racial or ethnic background, your political views, your religious or philosophical views, etc. Additionally, we don’t keep any financial data.

Minor’s data

Astra Motion works as a business-to-business platform that is only meant to be used by individuals who are at least 18 years old. We do not target minors, and we don’t intentionally gather any personal information from anybody under the age of 16.

What we do with your data and why

According to data protection laws, we can only use your data when we have a legal basis to do so and for specific purposes. These are the motives listed below for processing your data.

Maintaining Astra Motion website

Taking care of your sales and resource guide demands.

Astra Motion services improvement

We use your data for trying out new features, interacting with feedback platforms and surveys, managing landing pages, heat mapping our website, increasing traffic, and conducting data analysis, including profiling and using machine learning and other techniques over your data, sometimes with the help of third parties.

Customer support

Informing you of any service changes, handling problems via live chat assistance, phone, or email, and correcting any bugs.

Marketing purposes (with your consent)

Sending you emails and texts with information about our offerings, content, and customer service. By using the unsubscribe link or instructions in every email we send you, you can choose not to receive any or all of these communications from us.

Sharing data with our strategic partners

Your name, email address, phone number, and the specific request you made using our form may be shared with our strategic partners. We thoroughly screen all of our partners, and we will only use the link to enhance your purchasing experience.

Your privacy choices and rights

You are not required to provide any personal information to us.

You can still access the website and explore its pages if you want to do this, but we won’t be able to handle transactions without personal information.

By modifying your browser’s settings, you can disable cookies.

By turning on a browser feature that enables cookie refusal, you can prevent us from collecting your cookies data. Additionally, you may eliminate cookies by using the browser’s options. You can still use the website and explore its pages if you disable cookies, but certain features and services won’t function properly.

Your rights

Sending an email to hello@astra-motion.com will allow you to exercise your rights.

You have the right to see the data we have on you.

You have the right to request further information from us on anything, including:

• the types of data we’re processing;
• the reasons we’re processing them;
• the categories of third parties to whom we could disclose your data;
• how long do we plan to keep your information;
• your additional rights in relation to how we use your data.

Unless doing so would jeopardize the rights and freedoms of others (such as another person’s confidentially or intellectual property rights), we might give you the information within a month of your request. If for some reason we can’t fulfill your request, we’ll let you know.

You have the right to object if you don’t want us to use your information to profile you or make decisions about you automatically.

We may use your information to decide whether or not to send you important information. If not, the only situation in which we’ll do this is to offer you the Astra Motion service.

You have the right to request that we “forget” you.

If it is no longer essential for us to keep the information for the purposes of your need for Astra Motion, you may do this by asking us to delete any personal information we may have on you. Email hello@astra-motion.com to request us to forget your personal in this case.

How long will your data be kept by us?

Our email subscribers: We delete your information, including any Personally Identifiable Information, from our archive after six months of inactivity. No activity indicates that you have not clicked on or opened any of our messages. Keep in mind that you are always free to unsubscribe.

Contacts in sales: If you haven’t made a purchase from us but have inquired about setting a meeting. After 24 months, we’ll erase your information.

Clients: No later than six years after the last time you obtained the final delivery of our product or service, we shall erase your personally identifiable information from our records.

Security

We prioritize protecting your personal information from unauthorized access, destruction, use, modification, and disclosure. To that end, we work to establish and maintain reasonable, commercially acceptable security practices and procedures appropriate to the nature of the data we store.

We cannot, however, guarantee that the Personal Information we have obtained from you will be completely safe due to the fact that no method of communication over the internet or method of electronic storage is entirely secure.

Third parties

Tech companies frequently rely on third parties to host their applications, interact with clients, run their emails, etc. We collaborate with outside parties who, in our opinion, excel in their respective fields.

In order for these services to function properly when we do this, it is occasionally essential for us to exchange your data with them. Your data is only shared when it is absolutely required and in accordance with the security measures and best practices described in this privacy policy.

Cookies

When a user accesses this website, a cookie is either stored on their computer or read if they have previously visited the site. This lessens the amount of information that must be entered in order to access particular pages or finish forms on the website. 

Additionally, we employ cookies to aid in the gathering of marketing data and site traffic statistics. This allows us to better serve our visitors’ experiences and ensures that we present you with pertinent material.

We employ technology to count the number of times users click on important Astra-motion.com web page components. We do not access your personally identifying information on Astra-motion.com with this technology. It’s a mechanism we employ to gather data on how people utilize our website as a whole.

Changes to this Privacy Policy

This privacy notice will remain in force as of January 22nd, 2023, with the exception of any future modifications to its terms, which will take effect as soon as they are posted on this page.

You should review our Privacy Policy occasionally as we are entitled to modify or update it at any moment. Any updates to the Privacy Policy will be posted on this page, and by using the Service after such changes have been made, you agree to be governed by the updated Privacy Policy and acknowledge that you have read and understand it.

If we make any significant changes to our Privacy Policy, we’ll let you know by sending you an email at the address you’ve given us or by posting a clear notification on this website.

Contact Us

Please email us at hello@astra-motion.com if you have any questions or comments regarding our privacy policy.

We appreciate your cooperation with us!